Privacy Statement – Soriano

This Privacy Statement applies to your use of the Soriano website: www.soriano.com.au

We understand that your privacy is important to you, and we are committed to protecting your personal information.

The following Privacy Statement has been collated to provide a clear outline of how and when your personal information is collected, stored and distributed by us through your use of www.soriano.com.au.

We are bound to and adhere by the Australian Privacy Principles in the Privacy Act 1988 (Cth)

Our website may contain links to third party websites, such as to our social media pages. We are not responsible for the privacy policies of any third-party websites, and it is recommended that you review the privacy policy of each website you visit.

Collection of Personal Information

The primary way we collect personal information from you is when you send us an enquiry.

Collected personal information may include your name (first and/or surname), phone number and email address, and also any other information provided by you in the course of an enquiry when you contact us.

Third party providers and/or we may place cookies on your browser when you visit our website to improve our business and the service, we provide to you and to manage & enhance our website performance. We and/or Google and/or social media platforms Facebook & Instagram may use this information to optimise and place advertisements. Facebook’s & Instagram’s ability to use and share information collected by Facebook Business is restricted by the Facebook For Business’ Terms & Policies and Privacy Compliance, details of which can be found here and Google’s ability is restricted by the Google Analytics Terms of Use and Privacy Policy.

Cookies

By using our website and agreeing to this policy, you accept that we have your permission to place and store cookies on your browser. Additionally, third party providers may place and analyse cookies on your browser or use web beacons or similar technology to collate & collect information.

You can manage cookies by accessing the individual settings in your browser.

When you visit this website, our server may log the following information, which is provided by your browser and this information is logged for statistical purposes only:

  • the operating system & browser you were using when on our website;
  • your geo-location, personal IP address or your server’s IP address;
  • the address of the referring page (previous website you were on) that led you to our website
  • the web pages you visit on our website including your flow to each of our web pages; and
  • the web page usage statistics, including the time you spent on each of our web pages.

Additionally, our server may log the address of the pages you accessed, plus the date and time of your visit to our website.

We don’t wish to identify you or your browsing activities except in these circumstances:

  • if your usage has caused technical issues on our site which may require us to contact you to resolve (thus we may identify your IP address to enable us to contact you);
  • in the event of a legal investigation, where a warrant has been issued to inspect our service provider’s logs.

Sensitive Information

We do not collect sensitive information such as your political opinions, ethnic or racial origin, or religious beliefs.

Security of Your Personal Information

We aim to protect the personal information we hold against unauthorised access, loss, use, modification, or disclosure and against other misuse. When no longer required, personal information is deleted or destroyed in a secure manner.

Access to Your Personal Information

Under the Privacy Act 1988 (Cth), you have certain rights to access the personal information we collect and hold about you. We will allow you access to the personal information we hold about you within a reasonable time upon receiving your request. When requesting such access, please identify the precise type/s of information you require. You send your request by contacting us via the contact page on our website.

You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

You may gain further information regarding privacy from the Office of the Australian Information Commissioner.

 

Privacy Policy last updated May 2023.